After reporting not too long ago about Tesla’s new Model X getting rave reviews from Consumer Reports, things have quickly changed and they have just recently downgraded their praise due to new reported reliability issues related to the $100,000 electric sports sedan. After this news became available to the public, the stock for Tesla Motors plunged 10% but was able to recover at 7% on Tuesday, October 20, 2015.
The rating spooked investors because it pointed to operational problems at the automaker, said Emmanuel Rosner, autos analyst at CLSA Americas, an international investment firm. “We have already seen consistent product delays, and now there are quality issues,” Rosner said.
At this time however, investors are not as worried about their high end Model X because those reliability issues can be fixed but their main concern is that Tesla won’t be able to deliver on their Model 3, a smaller and less expensive electric car which was scheduled to be released in 2017.
Strong customer service and satisfaction could help Tesla weather the Consumer Reports downgrade, said Thilo Koslowski, automotive practice leader at Gartner Inc. “With any young company, you have some teething problems. But Tesla customers have such strong belief and loyalty they will excuse some of these problems,” Koslowski said. “Tesla will fix the issues and learn from them. I don’t think it will hurt the company long term.”
Since Tesla is known for its great customer service and excellent products, they will have these issues turned around in no time. This means that you can get your new Tesla electric car just in time for the 2017 release so why not have your new car shipment transported by the best? Thrifty Auto Shipping is always there for you right when you need them.